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A Philippine success story

Microsoft and Thakral One executives (from left to right) – Bea Escano, Sawfin Saw-Buan, Lyn Antonnette Reyes, Ralph Joseph Sarmiento, Edward Dy and Jose Marie Bautista

The story of Thakral One’s Microsoft business in the Philippines is one of exemplary partnership. The company’s Philippine operations date back to 1997 when Thakral One entered the market with IT support services. Partnerships for hardware distribution with global firms including IBM, HP, Lenovo and Microsoft followed.

Since then, the relationship with Microsoft has grown remarkably. The partnership outstandingly resulted to the expansion of Microsoft solutions to offer more expertise from sales, technical, functional, to infrastructure, collaboration, logistics and banking support.

Global partnerships and strategic alliances with leading Independent Software Vendors (ISVs) and System Integrators (SIs) surfaced to be one of the keys to Thakral One’s growing success in the Philippines. This ensures that the country consistently receives the latest and best of breed solutions and technologies from around the world.

Behind all this stands a fine and committed team of professionals. 85 Microsoft certifications awarded to Thakral One employees around the world is testimony to their technical capability.

Thakral One’s Microsoft business has several success stories and accomplishments.

To name one, a leading Philippine conglomerate were seeking to overhaul their internal portal and put in its place a single platform of business communication and a single window that would provide employees access to information.

One of their challenges was that the new portal mesh must sync seamlessly with the existing document management solution.

Thakral One redesigned the internal portal, improved its look, feel and overall user acceptance. They migrated Microsoft SharePoint 2007 to the 2010 version to ensure greater adaptability of new development tools and standards. Through smooth system integration and information flow, the client’s network fileshare and scanned documents were migrated to a document center within the portal.

The portal’s acceptance by users improved collaboration and the exchange of information. Document management went paperless to reduce cost of operations and storage. And there was overall improvement in business processes and productivity.

Says Lyn Antonette Reyes, VP and Regional Lead – Microsoft Business Unit, Thakral One, “The company draws upon its local strengths as well as that of the Group when required, to do its utmost to exceed clients’ expectations.

“Therefore our success in the Philippines is an extension of our track record of cross-country excellence in markets like Sri Lanka, Bangladesh and Cambodia,” she added.