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Grace slams abusive debt collectors

Sen. Grace Poe has called on the Senate Committee on Banks, Financial Institutions, and Currencies to investigate reports of alleged dirty tactics and other abusive practices being employed by some credit card debt collectors.

Poe, who had earlier filed Senate Resolution No. 655 seeking a Senate inquiry into the status of the implementation of the Philippine Credit Card Industry Act of 2016, said debt collectors that engage in unfair collection practices must be punished to put an end to their prevalent abusive behavior and protect consumers.

Despite the passage of the law, the senator said her office recently received complaints that collecting agencies continue to harass borrowers in a threatening and offensive move to collect money in behalf of issuing banks.

“The lack of clear guidelines and dedicated implementation of existing laws and regulations that would punish debt collectors give them wide latitude to harass, bombard borrowers with calls and text messages bordering on criminal acts, and engage in other unfair collection practices,” Poe said.

Usually, she said, consumers who use credit cards soon find themselves debt-saddled and often hounded by debt collectors.

Poe said debtors should pay their outstanding debts but criticized abusive collectors who use a credit card holder’s poor financial standing to harass, resort to name-calling, and threaten them with delinquent accounts to compel them to pay.

“For many years, credit card debt collectors put pressure and use crooked ploys on the defaulter to collect money,” Poe noted. (Hannah L. Torregoza)

comments
  • Dom M.

    Maganda pong resolutions yan Sen. Grace. Yan po ang patas na batas hindi lang sa nagpautang, kung hindi pati sa nangutang.

  • Tasyo Diman

    May tiwala akong kapag naipasa na yang resolution para sa Credit card Law, mas magiging maayos na sa paniningil ang mga collector na yan. Salamat Senator Poe.

  • Ben Dima

    Una talaga para kay Senator Grace ang ating mga kababayan na laging sinasamantala. Patuloy mo lang po ang iyong malasakit para sating mga kababayan.

  • Miro Pano

    Dahil po dyan full support po kame sayo Senadora Grace. Yang mga pandinig na pinangungunahan mo, mas marameng natutunan ang ating mga mamamayan.

  • Pio

    Lage mong ipinagtatanggol ang ating mga kababayan lalo na ang mga hinaing nila lage mong pinapakinggan. Huwaran kang Senador, Sen. Poe. Keep up the good work!