Customers of Manila Water Co. Inc. and Maynilad Water Services Inc. will have until September to settle all their water bills, even those accumulated during the enhanced community quarantine period.
Based on press slides released by Metropolitan Waterworks and Sewerage System Regulatory Office, Maynilad and Manila Water will resume meter reading by June and will be allowed to serve disconnection notices by August and September.
To be specific, non-lifeline accounts will be given until August to settle their bills before they will be given service disconnection notice, while lifeline consumers, or those with way lower consumption, will have until September to settle their bills.
Asked if the bills accumulated during ECQ (from March to May) should already be settled by August (for non-lifeline) and September (for lifeline), MWSS Chief Regulator Patrick Ty said: “yes, they have to settle the ECQ water bills by then.”
Ty added that customers who couldn’t pay during that period could sign a promissory note and no penalty shall be imposed on them.
MWSS-RO also assured that there will be no water disconnections during this time. (Madeleine Miraflor)
