Manila, Philippines – Bureau of Internal Revenue (BIR) Commissioner Kim S. Jacinto-Henares formally issued yesterday International Standard Organization (ISO) certificates to two revenue district offices in Metro Manila for excellent services rendered to the transacting public.
Henares bestowed the certificates to Revenue District Officers (RDOs) Chito Alberto and Ed Tolentino of West Pasig and Cubao, respectively, after meeting with representatives of the Geneva, Switzerland-based ISO and SUB TUB, a 140-year-old German company that provides global technical services to improve quality, safety, and reliability of goods and services.
In simple rites at the BIR national office in Quezon City, Henares said the two ISO recipients met quality and customer satisfaction standards when the Quality Management System (QMS) project was pilot-tested in their turfs for three months. (Jun Ramirez)