By Leslie Ann G. Aquino
The Department of Labor and Employment has established a 24/7 Overseas Filipino Workers’ Command Center which will serve as the central referral and action hub for all OFW requests for immediate action and assistance.
“The operation of the Command Center will help ensure that all the concerns of our OFWs are attended to, especially if the incident involving them needed immediate action and assistance,” Labor and Employment Secretary Silvestre Bello III said in a statement.
The Labor chief issued Administrative Order No. 73 constituting the 24/7 OFW Command Center for all walk-in, email, text, and telephone requests for assistance.
The DoLE said the center will also attend to the requests of OFWs through news reports and referrals.
The center will also be accessible through social media and online messaging platforms and shall promptly and accordingly respond to the OFWs’ employment, welfare cases, repatriation, and other related concerns.
The implementing guidelines for the effective operation of the command center will be jointly formulated by the Philippine Overseas Employment Administration, Overseas Workers Welfare Administration, and International Labor Affairs Bureau within 30 days upon signing of the administrative order.
